At epoxyresinvn.com, we are committed to providing a smooth and reliable shopping experience. Below is our shipping policy to ensure you have all the details you need about how your order will be processed and delivered.
Processing Time:
Once your order is placed, we begin processing it as quickly as possible. Most orders are processed within 2-3 business days. Please note that this processing time is separate from shipping time.
Shipping Time:
- USA Shipping: Estimated delivery time for shipments to the United States is 7-15 business days.
- Other Regions: For all other destinations, the estimated delivery time is between 10-22 business days.
Shipping Costs:
Shipping costs vary depending on the destination and the weight of your order. The shipping cost will be calculated at checkout, so you will know exactly how much to pay before completing your purchase.
Customs & Import Duties:
Please note that any customs duties, taxes, or import fees that may be imposed by your country are the responsibility of the customer. We recommend checking with your local customs office for more information regarding any additional charges.
Tracking Your Order:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment and stay updated on its status.
Order Modifications & Address Changes:
If you need to make any changes to your order or shipping address, please contact us immediately at resinepoxyvn@gmail.com. Once your order has been processed and shipped, we are unable to make changes.
Missing or Damaged Items:
If you believe your order has been damaged during shipping or if any items are missing, please contact us within 7 days of receiving your package. We will work with you to resolve the issue as quickly as possible.
Thank you for shopping at epoxyresinvn.com! We take pride in delivering high-quality handcrafted wood and epoxy resin products to your door. If you have any questions or concerns about our shipping policy, please feel free to reach out to us at resinepoxyvn@gmail.com or call us at +84 825 520 093.